Legal

Privacy Policy

Effective Date: April 28, 2026

1. Introduction

SOPdraft ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Service at sopdraft.com. Please read this policy carefully.

2. Information We Collect

We collect the following types of information:

  • Information you provide: Your name, email address, and the process descriptions you submit to generate SOPs.
  • Payment information: Payment is processed by Stripe. We do not store your full credit card number. We receive only a tokenized reference and basic transaction metadata.
  • Usage data: Browser type, IP address, pages visited, and timestamps, collected automatically via standard web logs.

3. How We Use Your Information

We use the information we collect to:

  • Deliver the SOP generation Service and send you your completed document
  • Process payments and prevent fraud
  • Respond to customer support inquiries
  • Improve the Service and develop new features
  • Comply with legal obligations

4. How We Share Your Information

We do not sell your personal information. We may share your data with:

  • Service providers: Stripe (payment processing), Supabase (database and backend infrastructure), and Anthropic (AI processing). These providers are contractually obligated to handle your data securely.
  • Legal requirements: If required by law, court order, or governmental authority.

5. Data Retention

We retain your submitted process descriptions and generated SOP data for a reasonable period to allow you to access previously generated documents and for internal quality assurance. You may request deletion of your data at any time by contacting us.

6. Cookies and Tracking

We use minimal cookies necessary for the operation of the Service (such as session management). We do not use third-party advertising trackers or behavioral profiling cookies.

7. Data Security

We implement industry-standard security measures including TLS encryption in transit and row-level security on our database. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

8. Your Rights

Depending on your location, you may have rights to access, correct, or delete your personal data, or to object to certain processing. To exercise any of these rights, contact us at hello@sopdraft.com.

9. Children's Privacy

The Service is not directed to children under 13. We do not knowingly collect personal information from children. If you believe we have inadvertently collected such information, please contact us immediately.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date. Your continued use of the Service after any changes constitutes acceptance of the revised policy.

11. Contact Us

If you have questions about this Privacy Policy or how we handle your data, please contact us at hello@sopdraft.com.